We are here to help you to become debt free.   In establishing your Debt Management Program, we
help you to:

• Determine how much money you have available to pay your debts
• Set up a repayment plan for those debts
• Request cooperation from your creditor
• Administer this repayment plan
• To assist you with a credit re-evaluation when you become debt-free.

Most of our funding comes from voluntary contributions from creditors who participate in the Debt Management Program.   Since creditors have a financial interest in getting paid, most are willing to make a contribution to help fund our agency.  These contributions are usually calculated as a percentage of payments you make through the Debt Management Plan--up to 12% of each payment received.  However, your accounts with creditors will always be credited with 100% of the amount you pay through us and we will work with all your creditors regardless whether they contribute to our agency.

Through our debt management program, you can repay 100% of your debt over time (within 3-4 years).   In some situations, creditors will reduce or waive late fees and interest charges for participants in our plan, enabling you to pay off your debts more quickly.   Consumer Credit Counseling of Hampton Roads works as a mediator between you and your creditors

We do not charge you any upfront fees--our counseling sessionis free.   During the process of working out payment schedules, there may be a fee to handle the monthly paperwork for your Debt Management Plan.   

Many creditors will work with CCCS to establish this debt management program since these creditors aren't able to work with each individual of their consumers one on one.   Because ot these creditors limited abilities to work with each consumer, they are supportive of our efforts to work on your behalf.   Our trained counseling personnel will sit down one and one with you to evaluate your personal situation and to come up with a workable plan that resolves your debt situation.   Very seldom does a creditor refuse to work with us on these payment plans.  We make every effort to create a plan that satisfies both you and your creditors.

Our debt management plan is not for everyone since some of our clients who consult with us can realistically handle their own situations or their individual situation does not qualify them for this repayment plan because they have insufficient income left over after paying their living expenses.

We are not a bill paying service and this program is not for those people who are mostly current on their accounts.